Citizens’ Charter

Jindal IVF & Sant Memorial Nursing Home (SNH) and Jindal Clinics, Sector 20-D, Chandigarh

General Information:

We aim to provide high quality and ethical services at affordable costs. At present, we provide services for the following specialties by teams which are highly qualified:

  1. Gynaecological and obstetric problems; specialized services for infertility including in-vitro fertilization (IVF) procedures.
  2. Respiratory / pulmonary diseases.

The Centre operates at two premises in close proximity to each other:

Indoor admissions, diagnostic and treatment services at Jindal IVF and SNH, 3050, Sector 20-D, Chandigarh Jindal IVF and SNH provides inpatient services for obstetric, gynaecological and non-emergency respiratory disorders.

Outpatient consultation at Jindal Clinics, SCO 21, Sector 20-D, Chandigarh.

Jindal IVF & SNH: Round the clock services for obstetric and gynaecological problems. The Centre does not provide any consultation or investigation including the ultrasound in pregnant women for sex-determination of the foetus. The Centre is fully compliant with the regulatory provisions and sends daily reports of ultrasound tests to the health authorities.

Jindal Chest Clinics: Provides services primarily for respiratory disorders. We do not provide emergency and intensive care services at the premises but we offer such service at Kare Heart Centre, 3314, Sector 19 C, Chandigarh where we have the rights for admission.

Laboratory: Outsourced to Sehgal Labs, Sector 16, Chandigarh. The Laboratory has its collection centre located in the premises of the Centre.
Specialized diagnostic investigations for infertility, gynaecological problems as well as for respiratory diseases (lung function tests, bronchoscopy including broncho-endoscopic procedures such as biopsies, EBUS etc. and sleep study) are done in house by qualified doctors and technicians trained in the procedures.

Charges: Rates for different investigations and other facilities may vary depending upon the test and treatment required for an individual patient. These item-wise charges are available at the reception desks.

Medical and Nursing staff: The Centre is fully equipped with highly qualified doctors. Trained Nurses, technicians and other health-care personnel are also available.

The doctors, nurses and other staff at the two premises as above are common.

Inquiries: Sign boards at the main gates are placed for public information. Location guide maps are available at our website: www.ivfchandigarh.com and www.jindalchest.com

Signages for different facilities are available at both the premises.

Telephonic Inquiries: Jindal IVF and SNH: 0172-4911100. Jindal Clinics: 0172 – 4911000

We prefer seeing patients on prior appointment. Patients without appointment are seen as the time permits.

Timings: Outpatient Clinic only: Monday to Friday – 9.00 am to 7.00 pm (with variable schedules and/or rotation time for different doctors and specialities – which can be checked on the respective website or confirmed on telephone). Chest Clinic remains closed between 2 pm to 5 pm.

Saturdays: Closed after 2 pm; Sundays & listed holidays – closed. (List is displayed)

Other facilities

  • Canteen: Available at JIVF & SNH. Breakfast/lunch/dinner is available
  • Both the premises are equipped with elevators for use of needy individuals.
  • Blood Bank: As and when there is requirement for blood transfusion, it is obtained from duly designated and approved places.

Complaints: We make all attempts to provide services to the patients’ satisfaction. In case of any dissatisfaction, suggestions/complaints can be made at the reception counters or to any of the following: Dr. Suresh Verma, Dr. Aditya Jindal.

Responsibilities of the users and patients

  • Both the premises of the Centre are No-Smoking areas
  • Please help us in keeping the premises and the surroundings clean
  • Please use the facilities of the Centre with care
  • Please park your vehicles with care in an organized fashion.
  • Please provide us with useful feedback and constructive suggestions.